COVID-19 Updates
Dear WFCU Members,
As our local community, along with the rest of the world, is seeing increased effects of COVID-19 we want to assure you that our top priority is the health and well-being of our members, staff and community we serve.
We have plans in place to navigate challenges such as these that will allow us to do our part in stopping the spread of this pandemic while continuing to serve our members. Our response team is educating employees on best practices for providing a clean workspace. We are and will continue to monitor various resources for guidance.
As part of our effort, beginning Tuesday, December 1st the lobbies of both the Centerville and Elizabethtown offices will be closed until further notice.
Drive-ups at the Centerville office will remain open regular hours and the vast majority of “in-person” transactions can be completed in this manner. Both offices are equipped with “night-drops” that will be checked throughout the day and transactions processed immediately. Both offices also have ATMs that can be accessed from outside the office.
Loan signings and new account openings will be the only exception to this. These services will continue to be done in the offices by appointment only.
As a reminder you can manage your finances with 24/7 account access from home using WFCU’s mobile, online or telephone banking options. WFCU can be reached at 717-898-7673, www.wheatlandcu.com or by email at members@wheatlandcu.com.
Some of you may be facing financial hardships as a result of this pandemic. Your credit union is here to help you. If you feel you will have problems making loan payments due to this pandemic, please contact us so that we can discuss options and set-up a plan. Communication is the key. If you feel you will have problems maintaining your good financial standing, please contact us to see what products and services we may have to help you get through this challenging time.
This is a constantly evolving situation. WFCU will continue to monitor various resources for guidance and will evaluate additional measures as needed. The health and safety of our WFCU family will always remain our focus. Your funds are safe and secure, and we will continue to provide access to those funds in the safest way possible during this crisis.
Thank you for your membership.
Best Regards,
Kathy Rye
CEO/President
Hello WFCU Family,
I hope this finds you healthy and enjoying your summer. We have missed seeing you in our offices and look forward to welcoming you back. Our branch lobbies will reopen on Monday, July 13th. We will be open by appointment only the week of July 6th.
As we welcome you back we want to let you know we are taking many safety precautions. Some of the things we are doing to keep everyone safe are explained below to let you know what you can expect when you visit us.
Social Distancing
This is something we are all used to doing by this point and is one of the best ways to reduce the spread of germs between individuals. Maintaining a 6-foot distance between yourself and others is required when in our offices. We will have yellow markers on the floors to help with maintaining this spacing.
Maximum Capacity
We will be monitoring the number and location of people in our offices and if the number does not allow proper social distancing we may ask members to wait outside or in their cars until other members leave allowing the proper spacing.
Face Masks
Wearing a face mask remains a requirement inside PA businesses and a way to help protect others from germs. When entering a WFCU branch, please wear your face mask and remove any sunglasses and/or hats. Our staff may ask you to briefly lower or remove your mask if needed to verify your identity.
Protective Shields
You will see new protective shields in all member service areas allowing us to serve you face-to-face while maintaining safety. Please stand or sit so that the shield is positioned between you and the representative assisting you.
Hand Sanitizer
Hand sanitizer will be available throughout the branches for your use as you enter and leave.
A Couple More Items
We ask that you please do not visit if you are ill, have possible symptoms or may have been exposed to someone who is positive for COVID-19. Children’s toys will be removed from our lobbies.
Contact-Free Service Options
While we will be opening on the 13th and look forward to seeing you, we do encourage using our drive-thru and self-service options whenever possible as no contact remains the very best way to prevent the spread of germs.
We are very grateful for your membership and your patience and cooperation as we all deal with this new normal and work to keep everyone safe and healthy.
Thank you!
Kathy Rye, CEO & Your WFCU Staff
WE’RE IN THIS TOGETHER.
As we continue to live the effects of COVID-19 Wheatland Federal Credit Union wants to reassure you that our top priority is the health and well-being of our members, staff and community we serve.
WFCU is here for you – today and for your future. Deposits are insured and protected up to $250,000 per account, and we have the latest security to keep your funds safe and available when you need it.
Some of you may be facing financial hardships as a result of this pandemic. We are here to help you. If you feel you will have problems making loan payments due to this pandemic, please contact us so that we can discuss options and set-up a plan. Communication is the key. If you feel you will have problems maintaining your good financial standing, please contact us to see what products and services we may have to help you get through this challenging time. Call 717-898-7673 or email members@wheatlandcu.com today.
All of Wheatland FCU Branch lobbies are closed until further notice. Our Elizabethtown branch will no longer be scheduling personal appointments. Our Centerville location continues personal appointments by scheduling at 717-898-7673.
Although our offices are not open yet, we are open for business. Our Centerville Drive Up Services remain open Monday through Saturday. Keep in mind our night drop boxes at Centerville and Elizabethtown will be monitored daily and our online banking services are available 24/7. There’s no better time to take advantage of the internet. Call 717-898-7673 for more information or register your account at www.wheatlandcu.com.
All personal appointments must be scheduled at 717-898-7673 or members@whetlandcu.com.
We are family at Wheatland FCU and care about you, our family members. Below is a list of resources you may need during this time of uncertainty.
- LANCASTER COUNTY RESOURCES – https://www.co.lancaster.pa.us/1296/Coronavirus-Disease-COVID-19
- PA STATE RESOURCES – https://www.pa.gov/guides/responding-to-covid-19/
- ECONOMIC IMPACT PAYMENTS: WHAT YOU NEED TO KNOW – https://www.irs.gov/newsroom/economic-impact-payments-what-you-need-to-know
- PERSONAL FINANCE AND CONSUMER PROTECTION – STEPS FOR QUICKER FINANCIAL RELIEF – https://home.treasury.gov/policy-issues/consumer-policy/personal-finance-and-consumer-protection-steps-for-quicker-financial-relief
- ASSISTANCE FOR SMALL BUSINESSES
- The Paycheck Protection Program prioritizes millions of Americans employed by small businesses by authorizing up to $349 billion toward job retention and certain other expenses.
- Small businesses and eligible nonprofit organizations, veterans’ organizations, and tribal businesses described in the Small Business Act, as well as individuals who are self-employed or are independent contractors, are eligible if they also meet program size standards.
- For a top-line overview of the program CLICK HERE
- If you’re a lender, more information can be found HERE
- If you’re a borrower, more information can be found HERE
- Borrower Application Form (Updated 4/2/20)
- Lender Application Form
- New Lender Application Form (Federally Insured Depository Institutions, Federally Insured Credit Unions, Farm Credit System Institutions)
- New Lender Application Form (Non-Bank and Non-Insured Depository Institution Lenders)
- Interim Final Rule
- Interim Final Rule on Affiliation
- Applicable Affiliation Rules
- Frequently Asked Questions
- Find an eligible lender
- Small businesses and eligible nonprofit organizations, veterans’ organizations, and tribal businesses described in the Small Business Act, as well as individuals who are self-employed or are independent contractors, are eligible if they also meet program size standards.
- The Paycheck Protection Program prioritizes millions of Americans employed by small businesses by authorizing up to $349 billion toward job retention and certain other expenses.
- PRESERVING JOBS FOR AMERICAN INDUSTRY
- The CARES Act assists eligible businesses looking for payroll support to keep Americans working. For more information, CLICK HERE.
From all of us, to all of you ~ Stay and be well.
Wheatland FCU